Service Agreement

Please read the Service Agreement :

PURPOSE:

The purpose of this agreement is to manage expectations and communications between yourself and the Personal Trainer.

OBJECTIVES:

The Personal Trainer is committed to:

  • Developing an individualised fitness program designed to meet the agreed goals;
  • Coaching and motivating you toward achieving these goals safely.

APPROPRIATE ATTIRE:

  • Clean shirts, shorts, tights and track suits.
  • Athletic shoes should be supportive and functional.

SESSION LENGTH:

  • 30 minute session includes 5 minute warm-up / 3 minutes cool down/stretching
  • 45 or 60 minute sessions include 5 minute warm-up / 10 minutes cool down/stretching

PAYMENT FOR SERVICES:

  • Payment to be made by cash or direct deposit to FITNESS FOREVER before the commencement of the first personal training session.  Payment must always be made in advance of the upcoming session.  Once the client commits to the purchase of a pack all sessions must be completed.  If the client cannot commit to the full term of the pack due to unforeseen circumstances the pricing for the completed sessions will be repriced at the higher session pack price and the client is liable to pay the difference.

DOCUMENTATION REQUIREMENTS:

  • Health Analysis: complete and return via email 2 days prior to your appointment
  • Personal training Program Service Agreement / Legals: review prior to your appointment & send prior or bring to your first consultation.

RESCHEDULING / CANCELLATIONS / LATE ARRIVALS:

  • All rescheduling / cancellations must be advised 24 hours prior to the appointment via email or phone, failure to comply with timelines will incur applicable session rate charges.
  • Rescheduling due to legitimate illness / injury will be permitted.
  • If you arrive late, the session will end at the pre-scheduled time.

INAPPROPRIATE BEHAVIOUR:

The Trainer reserves the right to end the personal training agreement if you demonstrate any of the following:

  • Consistent failure to follow the instructions and advice of the Trainer
  • Abusive behaviour

POLICY CHANGES:

The Trainer reserves the right to review and adjust the personal training Service Agreement at their discretion and will notify you accordingly.